ICT OFFICER II (SERVICE & SUPPORT) – 2 POST at TRC November, 2021
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POST ICT OFFICER II (SERVICE & SUPPORT) – 2 POST POST CATEGORY(S) IT AND TELECOMS EMPLOYER TANZANIA RAILWAYS CORPORATION (TRC) APPLICATION TIMELINE: 2021-11-15 2021-11-29 JOB SUMMARY NA DUTIES AND RESPONSIBILITIES i.Research and identify solutions to software and hardware issues;
ii.Diagnose and troubleshoot technical issues, including account setup and network configuration;
iii.Provide technical support for incoming queries related to computer systems;
iv.To provide technical support in application of Information Technology;
v.Participate in the coaching and mentoring TRC staffs on ICT development;
vi.Assist to prepare ICT regulations and guidelines;
vii.Install, modify and repair computer hardware and software;
viii.Install computer peripherals for users;
ix.Follow up with users to ensure issue has been resolved;
x.To perform any relevant duties assigned by supervisors.
QUALIFICATION AND EXPERIENCE Bachelor’s Degree either in Information Technology, Computer Science, Computer Engineering or equivalent degree from a reputable academic institution. Possession of a relevant recognized ICT professional certification and Practical knowledge and skills relevant to the position will be added advantage.